Guest Relation Executive
Weare having job openings for the profile of “GRE” and Front Office in 5 starhotels . If you are interested in the opportunity listed below, please forwardan updated soft copy of your resume and photographs including the best time toreach you at firstname.lastname@example.org or you can contact me on my no“7307844111″ or you may also refer someone for the same.
Position: GuestRelation Executive
Location: PAN India
· Handlingguest complaints and concerns in an efficient and timely manner.
·Meets and greet all guests upon arrival and departure.
·Escorts VIP guests to their allocated room and explain the facilities and roomfeatures.
·Maintains regular contacts with the guests.
·Obtains guest feedback on their stay in the hotel. If complaints, takesimmediate actions to resolve that.
·Records daily activities and complaints in the guest relations logbook andinforms the respective department heads for immediate actions.
·Assists all guests utilizing the Executive Lounge.
·Works closely with the Food and Beverages team specially Room Service Team andExecutive Lounge Team.
·Promote all our outlets and any special promotions going on.
·Height:Minimum 5’3” and Weight proportionate.
.Age should not be more than 27 years
·Excellent guest interaction skills.
·Quick n logical decision making.
·Excellent interpersonal and communication skills.
· Any Graduation and above.
Salaryno bar for deserving candidates+Accomodation+Meals
MohaliOffice: F-117, Phase 7, Industrial Area, Mohali (Punjab) 160 055
KolkataOffice: 69, Jodhpur Garden, Opposite South City Mall, Kolkata (W.B.) 700 045
Tel:+91-172-5091234, +91- 7307844111